Managed Services by FourthSquare

Comprehensive Application Managed Services

Our expert team manages your entire application landscape, offering end-to-end support from L0 to L3, coordinating with OEMs and ensuring uninterrupted business operations. Whether it's core, non-core, or custom applications, FourthSquare enables smooth functioning with minimal manual intervention through intelligent automation and continuous improvements.

Key Capabilities:

• In-depth Analysis for Manpower and Application Planning
• SLA-driven Support with Complete Process Documentation
• RCA-led Risk Analysis and Mitigation
• Resource Monitoring and Monthly Review Cycles
• Knowledge Base Creation and Transition Planning
• Robust Governance and Performance Metrics Framework

Oracle EBS Application Managed Services

Our Oracle E-Business Suite Managed Services are designed to manage the complexity of application infrastructure through a strategic, flexible, and people-centric approach. We help you reduce costs, improve performance, and enable smoother migrations to emerging technologies.

Benefits:

• Enhanced Performance of Mission-critical Applications
• Focus on Strategic Growth by Outsourcing Maintenance
• Improved Service Quality and ROI
• Seamless Tech Upgrades and Cloud Transitions
• 10%+ Productivity Boost via Automation
• 5–10% YoY Incident Reduction
• Flexible Support Models: 8x5, 12x5, 16x7, 24x7

Oracle Cloud Managed Services

From maintaining uptime to driving innovation, FourthSquare's Oracle Cloud Managed Services give you access to certified experts for managing your most critical cloud workloads. It provides end-to-end support and optimization offerings that manage, monitor, and continuously improve the performance, security, and availability of the Oracle Cloud environments including –

RFP/RFI Evaluation Framework:

• Oracle Cloud Infrastructure (OCI)
• Oracle SaaS (e.g., Fusion ERP, HCM, SCM)
• PaaS (e.g., Integration Cloud, Autonomous DB)

Services Offered:

• Application Support (Fusion Apps)
• Enhancement & Optimization
• Integration Management – Support for Oracle Integration Cloud (OIC)
• Security & Compliance Role-based Access Control Reviews and Segregation of Duties (SoD)
• Personalized Roadmap for Transformation
• Cost Predictability - Subscription or Flat-rate Models Reduce Financial Surprises
• Efficient Problem Resolution and Ongoing Value Realization

Oracle DBA Managed Services

Our Database Administrator (DBA) Services offer full lifecycle support—from installation and configuration to maintenance and upgrades—ensuring your Oracle systems perform reliably.

Services Offered:

• Onsite/Remote DBA support
• 24/7 Monitoring and Issue Resolution
• Performance Tuning and Health Checks
• Disaster Recovery and Security Hardening
• Patch Management and Feature Implementation
• Root Cause Analysis and Workflow Enhancements

Key Differentiators:

• Rapid, Hassle-free Onboarding
• Transparent Performance Metrics
• Secure, Compliant Service Delivery
• Optimized Application ROI
• Seamless Collaboration with Existing Vendors